About Us Courtyard Accessories are a UK company based in the West Midlands. We are dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@courtyard-accessories.co.uk.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars.

We accept Visa and Mastercard. We do not charge for any stock item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When purchasing multiple non-stock items please be aware that we operate a policy of no return on such goods. If you are unsure about any item, then order a sample. In most cases when purchasing non-stock items we will require a 50% non-refundable deposit.

In the event of us requiring a non-refundable deposit, we will advise you by email.

Delivery Schedule If we are holding your selected item(s) in stock, we aim to deliver your order within 7 business days. Item(s) not in stock, delivery will be longer and we will contact you accordingly. International orders will take longer depending upon location and weight of order.

Back Orders If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Guarantee We guarantee your satisfaction. All of our products come with a full refund guarantee if returned to us with 28 days of receipt..

Reaching Us If you need to reach us, please email us on sales@courtyard-accessories.co.uk or alternatively, you can call on 01564 792312 (International +44 1564 792312) or fax us on 01564 792332 or write to us at 171 High Street, Henley-in-Arden, Warwickshire, B95 5BA.

Privacy Policy Courtyard Accessories do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy If a product is found to be defective in manufacture, contact us by phone or email to arrange for a repalcement of the defective product.

Items may be returned for replacement or exchange within 14 days.

Please contact us prior to shipping any return, for a return authorization number. You must write this number clearly on the side of the box. When you return arrives at our dock, we will then be able to identify it without confusion.

Please return items in their origional condition, and in the origional package.

For your peace of mind we suggest you insure the item in case of loss or damage.